Services
Observability and OpenTelemetry specialists
From cost reviews to incident tuning, with senior leadership and engineering teams alike. Day-rate consulting when you want to fix something specific. A managed retainer when you want us to run the platform.
Your platform, our people
Common engagements
Every observability problem needs technology and process. The engagements below are usually a good place to begin working with us.
An outside read on your stack. What is over-provisioned, what is underbuilt, what should change first. Typically a week of work ending in a written report and a working session with your team.
We audit observability spend, find the waste, and propose specific changes ranked by annual saving. Most audits we run pay for themselves inside a quarter.
Tuning alerts, writing runbooks, rehearsing the team. Closes the gap between an incident starting and a fix shipping.
We rebuild the dashboards your team relies on so an engineer can answer a question in seconds. Often paired with an alert review.
OpenTelemetry as the foundation, then whichever stack your team needs to learn: Grafana, Datadog, Splunk, or Dash0. Workshops or pairing on real problems, whichever fits.
Moving between observability platforms in any direction: Datadog, New Relic, Splunk, Grafana, Dash0. Planning, execution, cutover, and the boring documentation everyone else forgets.
Professional services
Day-rate consulting. Architecture reviews, cost audits, OpenTelemetry instrumentation, dashboard builds, training, migrations. Sold project by project or as retained days. We deliver on whichever stack you already run.
Clear scope, clear progress
Engagements are shaped around a specific outcome agreed up front. You always know what we are working towards and where the work stands.
Day-rate, no big-bang projects
Buy us by the day, the week, the month, or the project. We work with you to make sure every engagement delivers.
The team that scoped it ships it
The people you meet on the discovery call do the work alongside you. We are a small senior team and we deliver as one.
All work in your tools
We work on your tickets, in your channels, on your repos. No black-box deliverables.
Managed observability
Monthly recurring. We run and maintain your observability platform so you do not have to.
On-call so your team is not
Monthly retainer covering monitoring, alerts, incident response, and platform maintenance. Your engineers stay focused on the product.
Predictable monthly cost
A single fixed monthly fee for the platform we run. No surprises when telemetry volume spikes.
Quarterly health reviews
Once a quarter we walk you through what is changing, where costs are heading, and what we are tuning.
Cost discipline built in
Reviewing telemetry volume, retention, and noise is part of the retainer, not a separate engagement.
Seen enough?
If one of the two above sounds like what you need, the next step is a thirty-minute call. The third section below is useful if you also want help on the commercial side.
Procurement and vendor strategy
We also help with the commercial side of observability decisions through our partner relationships when that is the right call.
Independent vendor opinion
We have built and run observability on every major platform. We can tell you what we have actually seen each vendor do well, where they hide costs, and where they break at scale.
Cost modelling before you commit
Whether it is Grafana telemetry volume, Datadog host counts, or Splunk ingest tiers, we model the real all-in cost against your workload before you sign anything.
Partner-guided pricing
We help you get the best pricing for your observability platform. Whether through us or direct, we will tell you the best route.
Renewal negotiation support
Existing Datadog or Splunk contract up for renewal? We model alternatives so your negotiation has teeth, whether you end up migrating or staying put.
Want to talk through what you need?
Thirty minutes on a call. No slides, no pitch. We will tell you whether we can help.